Having been one of UPA's original service engineers, Alan returned to UPA in January 2022. Alan has a wealth of knowledge, stemming from a lifetime career within the access industry. You will find Alan both in the UPA depot and out on sites nationally.

Shannon joined UPA in November 2021, to give vital administration support to the UPA hire team. With a proven track record in administration in the health sector Shannon covers our own fleet and cross hire admin side, increasing our customer response times and has been a welcomed addition to the team.

Scott partnered with UPA in 2018 and delivers the UPA range nationally each and every day. Having first obtained his HGV license at just 18 years old, Scott is a firm favorite with our customers due to always arriving on time and his impeccable customer service.

Having worked most of his career within powered access, David has been with UPA since 2013 and is our longest serving HGV driver. On the road before 5am most days, David thrives off exceeding our customers expectations by having their machines on site, on time and in most cases early. Having completed his demonstrators license, he is well placed to offer all of our customers full familiarisation on the UPA range.

Having started with UPA in the position of Driver/Yard Operative, Darren showed a keen interest and passion for engineering. Having now progressed into the role of Trainee Engineer, Darren continues to increase his knowledge on his journey to becoming a CAP registered engineer, completing our pre-delivery inspections, cosmetic refurbishment & a range of different repairs.

Our longest serving member of the hire team, Charlotte manages all aspects of the hire desk, from hire enquiries and transport logistics, to machine availability and engineer calls.

Jason has been with UPA since incorporation in 2013 and as general manager, oversees all aspects of the business on a day to day basis, ensuring the customer experience is maintained in all areas, through a well-trained and motivated team and robust operational procedures.

Promoted to Service Controller in 2022, Lee has a vast range of knowledge on a wide range of machinery and in the past has been responsible for running engineering services as a country manager in Oman. Lee always exceeds our customers expectations as is often found out on site at 6am to keep our customers progressing.

With over 20 years of experience within access and plant hire and sales, Marie joined UPA in 2021 as Sales Development Manager. Marie thrives on meeting new customers and offering a first class service, whether that be meeting customers at their offices or out on site for a survey.

Having joined UPA in 2017, with a demonstrated history in hire and sales, Mykel manages the UPA sales team and looks after our existing customers, via office calls, site visits and site surveys.

Having joined UPA in 2020 from a hire industry background, Tessa was promoted to Hire & Operations controller in 2022. Tessa manages the hire office and team on a daily basis, looking after fleet, logistics and customer service.

Jamie is a familiar face on site with our customers, as one of our rapid response Delivery Drivers. Jamie, although North-West based, travels nationally delivering and collecting our lightweight access platforms within four hours of order. Jamie has the highest standards of safety and with his logistical knowledge, ensures our customers machines are delivered on time.

Having built up a great all round knowledge on a wide range of hire items in previous hire positions, Donna joined UPA in 2021 and looks after the UPA cross hire service. With wide ranging knowledge of a multitude of items, Donna sources all of our customers requirements from cabins and plant, to tooling and truckmounts.

Our Engineering Controller Andrew, is responsible for overseeing engineering within the UPA fleet. Andrew leads and motivates our engineering team to achieve the highest levels of safety and quality and co-ordinates numerous processes including external call outs and ensuring stock levels are maintained to ensure fantastic availability at all times.